operators + leaders

Risk Consulting services provided in a customized and holistic approach with an affordable price tag.   Onsite or virtual assessments and trainings!  Experience for waterparks, aquatic operations, YMCA's, JCC's, country clubs, pool management companies, resorts, hotels, waterfronts and more. Learn more today. Contact us here for more information!

We bring our experience as operators, Certified Pool & Spa Inspectors, AFO and CPO, Lifeguard Instructor Trainers, and industry and code knowledge to serve our clients with comprehensive inspections & recommendations. Contact us here for more information! 

Need support and not sure who to call?  We got you.  We understand that operating and leading people can be stressful with situations that come up that maybe you weren't prepared for or you aren't sure how to operate and move forward in a productive, but supportive and healing way.  We offer psychological first aid and operational support services post accident or drowning event, or when "life" strikes your operation.  Reach out today!

Our ARROW Program (Aquatic Risk Reduction + Operational Wellness) is a comprehensive and innovative approach to operational assessments, audits, and growth.  This is a tested approach to help you better protect yourself and your operations. Learn more here. 

Our DART Program (Dispatch + Attractions Review + Training) is a personalized approach to attractions and dispatch evaluation and support.  This is a tested approach to help develop and maintain the highest quality dispatch and attraction operation.  Learn more by contacting us. 

Our GROW Program (Guidance + Resources for Operational Wellness) is a personalized approach to support your business through any of the operational or life challenges that happen.  We are here when you don't know who to call or you want to make sure you move forward from a disruption or event in a positive and productive manner.  Learn more here. 

Effective Dispatch is an important element to keep people safe on our attractions. Our Dispatch Smart program features a comprehensive layered training for your dispatchers, leadership, and operators.  Learn more here

Effective Dispatch is an important element to keep people safe on our attractions. Our Dispatch Smart program features a comprehensive layered training for your dispatchers, leadership, and operators.  Learn more here

Effective Dispatch is an important element to keep people safe on our attractions. Our Dispatch Smart program features a comprehensive layered training for your dispatchers, leadership, and operators. Learn more here

Zone Certification is the process for establishing effective lifeguard position and placement.  This online course walks you thorough all of the steps to complete this process along with downloadable documentation and resources.  Learn more here. 

Join us for a course specific for swim instructors focused on emergency response.  This course features important information and skills for swim instructors as part of your emergency action plan. Information includes drowning basics, critical care elements, equipment + extrications, video case studies and more.  Contact us for group rate pricing / discounts. Learn more here. 

Magic Service is an online but highly engaging training focused on customer service.  Our focus is on relatable and practical tips and stories to elevate your service to enhance your operations.  Learn more here. 

This is a mini course focused on the impact of lifeguard instructors in lifeguard performance.  We cover topics and ideas for how lifeguard instructors can improve their effectiveness. 

Learn more here. 

Join us for this mini course - approximately 90 minutes in length - as we explore 8 Deadly Sins of On Deck Aquatics Leadership and counter them with our 8 ALIVE Virtues. These are real life lessons from our in field consulting and operating experience, designed to help you improve your operation.  Learn more here. 

This is a mini course focused on ways and ideas to think differently about your operation and to elevate what you are currently doing.  Join us for a fast paced and engaging session built from real life examples. Learn more here. 

Join us for a course exploring key skills and ideas for aquatics leaders responsible for managing emergency scenes. This framework will give you practical tools and solutions for managing resources and what to consider during an emergency. Learn more here. 

This is a fun one! Explore the concept of Service Glows and join us for the framework for how to create your own customer service and incentive program for your own operation.  Learn more here. 

This mini course is designed to cover everything you need to know about AED's and Oxygen, and it is probably a lot of things you have never learned before.  Join us for what we wish we knew a lot early about these important pieces of equipment. Learn more here.